DEPARTMENT OF TRANSPORTATION

OFFICE OF SECRETARY

P. O. Box 548
7201 Corporate Center Drive, Hanover, MD 21076

Architectural illustration, Dept. of Transportation Building, 7201 Corporate Center Drive, Hanover, Maryland, 2003.

Under direction of the Secretary, the Department of Transportation oversees five administrations: Aviation, State Highway, Motor Vehicle, Port, and Transit. The other component of Maryland's transportation system is the Maryland Transportation Authority. Although chaired by the Secretary, it is not overseen by the Department. Advising the Secretary on transportation matters are the Advisory Committee on Transportation Goals, Benchmarks, and Indicators; the Board of Airport Zoning Appeals; the Citizens Committee for the Enhancement of Communities Surrounding Baltimore-Washington International Airport; the Maryland Transportation Commission; the Transportation Professional Services Selection Board; and the State Roads Commission (Code Transportation Article, secs. 2-101 through 2-103).

ADVISORY COMMITTEE ON TRANSPORTATION GOALS, BENCHMARKS, & INDICATORS
The Advisory Committee on Transportation Goals, Benchmarks, and Indicators was authorized in October 2000 (Chapter 303, Acts of 2000). The Committee is to advise the Department on the Maryland Transportation Plan (Code Transportation Article, sec. 2-103.1).

BOARD OF AIRPORT ZONING APPEALS
Formed in 1968, the Board of Airport Zoning Appeals helps enforce noise zone regulations for Baltimore/Washington International (BWI) Airport (Chapter 450, Acts of 1968). These regulations establish a "noise zone" around BWI Airport. In this zone, new land development is prohibited if it is incompatible with airport noise levels. The Board grants specific variances from airport zoning regulations in cases of practical difficulty or unnecessary hardship.

The Board's ten members are appointed to four-year terms by the Governor with the Secretary of Transportation's advice and Senate advice and consent. The Governor names the chair (Code Transportation Article, secs. 5-501 through 5-511).

CITIZENS COMMITTEE FOR THE ENHANCEMENT OF COMMUNITIES SURROUNDING BALTIMORE-WASHINGTON INTERNATIONAL THURGOOD MARSHALL AIRPORT
The Citizens Committee for the Enhancement of Communities Surrounding Baltimore-Washington International Thurgood Marshall Airport was created as the Citizens Committee for the Enhancement of Communities Surrounding Baltimore-Washington International Airport in October 2001 (Chapter 589, Acts of 2001) and adopted its present name on October 1, 2005. The Committee recommends to the Secretary of Transportation funding for projects designed to address transportation issues that affect the quality of life of communities surrounding Baltimore-Washington International Thurgood Marshall Airport.

Appointed by the Secretary of Transportation, Committee members serve three-year terms (Code Transportation Article, sec. 5-414).

MARYLAND TRANSPORTATION COMMISSION
Formed in 1971, the Maryland Transportation Commission studies the State transportation system (Chapter 526, Acts of 1970). It advises the Secretary of Transportation and Department administrators on policy and programs.

The Commission has seventeen members. Ten are appointed to three-year terms by the Governor with the advice of the Secretary of Transportation. The seven regional members of the State Roads Commission serve ex officio. The Governor names the chair (Code Transportation Article, secs. 2-201 through 2-205).

TRANSPORTATION PROFESSIONAL SERVICES SELECTION BOARD
The Transportation Professional Services Selection Board was authorized in 1974 (Chapter 732, Acts of 1974). When a contract exceeds $100,000, the Board makes recommendations to the Board of Public Works on the award of contracts for architectural or engineering services needed by the Department. Actions of the Board are governed by the Maryland Procurement of Architectural and Engineering Services Act - Transportation Agencies (Code State Finance and Procurement Article, secs. 13-301 through 13-323) and the requirements of the State Procurement Regulations (COMAR 21.12.02).

The Board has four members. The Governor appoints two members to five-year terms and, upon recommendation of the Secretary of Transportation, selects one from the Department of Transportation. The Secretary of Transportation serves ex officio. On recommendation of the Secretary the Governor may name an alternate.

OFFICE OF PLANNING & CAPITAL PROGRAMMING
The Office of Planning and Capital Programming, formerly the Office of Planning, adopted its present name in Oct. 2007. The Office is responsible for the Department's planning functions, including capital planning, regional planning, and related programs, such as air quality attainment, bicycle and pedestrian access, and community enhancements. The Office also oversees the Consolidated Transportation Program, which annually lists and describes in detail those capital transportation projects proposed for construction or development and evaluation for a six-year period.

BICYCLE & PEDESTRIAN ACCESS
Within the Office of the Secretary, the position of Director of Bicycle and Pedestrian Access was authorized in 2000 (Chapter 670, Acts of 2000). The Director is responsible for developing the Statewide 20-Year Bicycle-Pedestrian Master Plan (Code Transportation Article, sec. 2-604).

OFFICE OF TRANSPORTATION TECHNOLOGY SERVICES
The Office of Transportation Technology Services develops, coordinates, and implements information technology services to meet Department needs. The Office provides the Department with centralized computing and network infrastructure services.

ADMINISTRATION

OFFICE OF ENGINEERING & EMERGENCY SERVICES
The Office of Engineering and Emergency Services began as the Office of Engineering and Procurement and, in January 2003, became the Office of Engineering, Procurement, and Emergency Services. Its procurement function transferred to the Office of Procurement in August 2007, when the Office assumed its current name.

OFFICE OF ENVIRONMENTAL PROGRAMS
In January 2006, the Office of Environmental Programs was created under the Assistant Secretary for Administration. For the Department's five administrations and the Maryland Transportation Authority, the Office provides guidance in ensuring compliance with environmental regulations, and facilitating environmental stewardship and sustainability with transportation services and systems.

OFFICE OF MINORITY BUSINESS ENTERPRISE
The Office of Minority Business Enterprise certifies businesses for participation in the State's Minority Business Enterprise Program and the federal Disadvantaged Business Enterprise Program. Designated by the Board of Public Works, the Office is the only State agency to make such certifications.

Established in 1978, the Minority Business Enterprise Program encourages minority-owned businesses to participate in the State procurement process (Chapter 575, Acts of 1978). At least 25% of contracts awarded by State agencies are reserved for businesses certified by the Office. To be eligible, a business must be at least 51% -owned and -controlled by one or more socially and economically disadvantaged persons who may be African-American, Hispanic-American, Asian-American, Native American, female, or disabled. Further, a business must meet eligibility requirements for personal net worth.

The Office maintains the MBE Internet Directory, a listing of businesses certified by the Office. In addition, the Office coordinates and administers the Department's Minority Business Enterprise and Disadvantaged Business Enterprise Programs.

MARYLAND AVIATION COMMISSION

Terminal Building entrance, BWI-Thurgood Marshall Airport, Maryland, September 2008. Photo by Diane F. Evartt.

The Commission includes nine members. Eight are named to three-year terms by the Governor with Senate advice and consent. One serves ex officio. The Secretary of Transportation serves as chair.

MARYLAND AVIATION ADMINISTRATION

Martin State Airport, P. O. Box 1, 701 Wilson Point Road, Baltimore, MD 21220 - 0001

The Maryland Aviation Administration originated in 1929 when the State Aviation Commission was established (Chapter 318, Acts of 1929). The State Aviation Administration replaced the Commission and became a unit of the Department of Transportation in 1971 (Chapter 526, Acts of 1970). The Administration was renamed in 1989 as the Maryland Aviation Administration (Chapter 108, Acts of 1990). Under direction of the Maryland Aviation Commission since 1994, the Administration develops and operates airports and fosters and regulates aeronautical activity within the State.

Baltimore/Washington International (BWI) Thurgood Marshall Airport, the State's major air carrier facility, is operated by the Administration. The Airport started as Friendship International Airport, which began operation in 1950. From Baltimore City, the State was authorized to purchase Friendship International Airport in 1972 (Chapter 180, Acts of 1972). The Airport was renamed Baltimore/Washington International (BWI) Airport in 1973 and became Baltimore/Washington International (BWI) Thurgood Marshall Airport on October 1, 2005 (Chapter 442, Acts of 2005). The Administration also supervises the operation of the Martin State Airport in Baltimore County. Martin was purchased by the State in 1975.

For safety, the Administration inspects and licenses commercial airports, air schools, and air school instructors. It fosters safety in aviation through educational seminars for pilots and mechanics, and through its publications, including a combined Maryland airports directory and aeronautical chart.

The Administration provides technical and financial assistance to airport sponsors and owners in the preparation of master plans and in improvements to facilities. Standardized runway markings are applied and maintained at airports throughout the State. In cooperation with other agencies, the Administration has prepared a Maryland Aviation System Plan (Code Transportation Article, secs. 5-101 through 5-1105).

The Executive Director is appointed by the Secretary of Transportation with the Governor's approval and Maryland Aviation Commission advice.

Under the Administration are four main offices: Airport Technology and Community Affairs; Business Management and Administration; Facilities Development and Engineering; and Operations and Maintenance.

BUSINESS MANAGEMENT & ADMINISTRATION
Business Management and Administration started in April 2002 as Development and Administration and reorganized in July 2003 under its current name. It functions through four offices: Commercial Management; Finance and Administration; Human Resources; and Marketing and Air Service Development.

OPERATIONS & MAINTENANCE
Operations and Maintenance organized in April 2002 as Airport Operations, became Operations and Security in July 2003, and Operations, Public Safety, and Security in August 2005. In January 2008, it combined with Maintenance, Utilities, and Terminal Service under its current name.

Baltimore/Washington International Thurgood Marshall Airport (BWI) is overseen by Operations and Maintenance as are five offices: Airport Fire and Rescue; Airport Security; Maintenance and Utilities; Operations; and Transportation and Terminal Services. Operations and Maintenance also serves as liaison to the Maryland Transportation Authority Police detachment assigned to BWI and the Director of the Transportation Security Administration, a federal agency.

STATE HIGHWAY ADMINISTRATION

Created in 1971, the State Highway Administration constructs and maintains State roads and bridges (Chapter 526, Acts of 1970; Code Transportation Article, secs. 8-101 through 8-812). Prior to 1971, State highway programs had been administered by the State Roads Commission.

The State Highway Administrator is appointed by the Secretary of Transportation with the Governor's aproval. The State Highway Administrator is the Governor's Highway Safety Representative. Under the State Highway Administration, the State Highway Safety Program is conducted by the Office of Traffic and Safety (Code Transportation Article, secs. 2-401 through 2-409).

Under the State Highway Administration are the State Roads Commission, and three main offices: Finance, Information Technology, and Administration; Operations; and Planning, Engineering, Real Estate, and Environment.

STATE ROADS COMMISSION
P. O. Box 717, 707 North Calvert St., Baltimore, MD 21203 - 0717

Origins of the State Roads Commission date to 1904 when highway survey functions were assigned to the Maryland Geological and Economic Survey. In 1908, the State Roads Commission assumed those duties and additional responsibilities as well (Chapter 141, Acts of 1908). The Chair of the State Roads Commission was the Director of Highways. In 1971, the State Roads Commission became part of the Department of Transportation (Chapter 526, Acts of 1970). At that time, most Commission duties were assumed by the State Highway Administration, and the Director became State Highway Administrator.

Condemnation proceedings to acquire property needed for highway purposes are authorized by the State Roads Commission (Code Transportation Article, secs. 8-210 through 8-339; Constitution, Art. III, sec. 40B).

The Commission consists of eight members. Seven are appointed to five-year terms by the Secretary of Transportation with the Governor's approval. Serving part-time, they are appointed from seven geographic areas. The chair is the State Highway Administrator (Code Transportation Article, secs. 8-210 through 8-218).

OFFICE OF POLICY & RESEARCH
The Office of Policy and Research started in 1994 as the Office of Highway Policy Assessment, was renamed the Office of Highway Policy and Technology Utilization in July 1998, and received its present name in March 1999. The Office seeks to ensure that Maryland derives optimal benefits from the federal highway program. Representing the State on technical issues and policy, the Office works with the Federal Highway Administration, the American Association of State Highway and Transportation Officials, and kindred groups. The Office also works with other units to analyze issues, develop policy, and recommend State and federal highway legislation.

FINANCE, INFORMATION TECHNOLOGY, & ADMINISTRATION

OPERATIONS

Operations began in 1908 with the creation of the State Roads Commission. Commision duties were assumed by the State Highway Administration through the Office of Chief Engineer in 1971. The Office reorganized as Operations in August 2000. Operations is responsible for the engineering of highways and bridges under the jurisdiction of the State Highway Administration. The Chief Engineer provides guidance to the District Engineers and monitors the whole program.

Under Operations are the District Engineers and five offices: Construction; Coordinated Highways Action Response Team (CHART) and Intelligent Transportation Systems (ITS) Development; Maintenance; Materials and Technology; and Traffic and Safety. The Chief Engineer is responsible for the Coordinated Highways Action Response Team.

DISTRICT ENGINEERS
District Engineers work to provide the traveling public with safe roads. Within their geographic areas, District Engineers administer and implement programs and policies of the State Highway Administration and Department of Transportation. They oversee bridge and road construction and maintenance; develop and manage district budgets; and recommend improvements for traffic.

The State Highway Administration has divided the State into seven engineering districts. District Engineers represent the State Highway Administration in all public matters at the district level. They also make recommendations to and coordinate their work with representatives of the Federal Highway Administration, the Department of Transportation, other State agencies, local government, and the public.

OFFICE OF CONSTRUCTION
The Office of Construction works to expedite highway construction and reconstruction projects. The Office processes contracts, pays contractors, inspects construction projects, and establishes policies and procedures for projects in the State highway system.

OFFICE OF COORDINATED HIGHWAYS ACTION RESPONSE TEAM (CHART) & INTELLIGENT TRANSPORTATION SYSTEMS

COORDINATED HIGHWAYS ACTION RESPONSE TEAM (CHART)
STATEWIDE OPERATIONS CENTER
Hal Kassoff Statewide Operations Center, 7491 Connelley Drive, Hanover, MD 21076

The Coordinated Highways Action Response Team began as part of the "Reach the Beach" initiative in the mid 1980s. Its Statewide Operations Center opened as the Chesapeake Highway Advisories Routing Traffic (CHART) Center in August 1995. Both the program and the Center were renamed in 1999.

To improve the flow of vehicular traffic throughout Maryland, the Coordinated Highways Action Response Team (CHART) Statewide Operations Center works with advanced technology. The Center monitors 375 miles of interstate highways and 170 miles of State roads to evaluate traffic conditions. It is a cooperative effort of the State Highway Administration, the Department of Transportation, the Department of State Police, and other State, local and federal government agencies.

The Center receives traffic data from technology developed for this purpose and from State agencies with vehicles on Maryland highways. To determine causes of traffic congestion, the Center uses closed-circuit television cameras mounted on poles above roads. To monitor traffic speed, it has radar and detectors embedded in roadways. This information is transmitted to Center computers. There, traffic speeds are displayed graphically by color for quick assessment, and selected film footage is reviewed. Once the Center pinpoints traffic snarls and their causes, it informs motorists so they can choose other routes. Whenever possible, Center officials post alternate routes by automatically adjusting electronic traffic signs. Traveler information also is broadcasted via State travelers advisory radio stations, other radio stations, and television.

OFFICE OF MAINTENANCE
The Office of Maintenance advises the Administrator about highway maintenance and equipment needs, facilities management, emergency response, and manpower and resource allocation. The Office also purchases, installs, and repairs wireless communications devices used in the State highway system. Technicians service devices such as travelers advisory radio, closed circuit television, overhead speed detectors, weather information systems, and two-way radios.

OFFICE OF MATERIALS & TECHNOLOGY
The Office of Materials and Technology evaluates and tests materials used in the State highway infrastructure. Hot asphalt mix, concrete, and metals are monitored through four regional laboratories: Central Regional Laboratory in Brooklandville; Southern Regional Laboratory in Greenbelt; Eastern Regional Laboratory in Easton; and Western Regional Laboratory in Hancock. Services also are provided to counties and municipalities, and other State agencies.

OFFICE OF TRAFFIC & SAFETY
In 1991, the Office of Traffic and Safety formed. The Office operates and maintains some 3,000 electrical traffic control devices statewide, and provides maintenance assistance to the State Highway Districts for highway signs, particularly large or overhead installations. For commercial motor vehicles, the Office has multiple responsibilities. It issues permits for vehicles that exceed legal size and weight limits; formulates and monitors the State's annual Commercial Vehicle Safety Plan; and publishes the Maryland Trucker's Handbook and Maryland Trucker's Map. It also provides data analysis and technical support for the Activities Report of the Maryland Motor Carrier Program; develops, coordinates, and manages the statewide inspection and weighing of commercial vehicles; and manages the Maryland Automated Accident Reporting System. In addition, the Office analyzes and disseminates highway safety statistics, and plans, designs, and engineers solutions to traffic problems.

PLANNING, ENGINEERING, REAL ESTATE, & ENVIRONMENT

OFFICE OF PLANNING & PRELIMINARY ENGINEERING
Created in 1985, the Office of Planning and Preliminary Engineering directs and manages systems planning and project planning for the State Highway Administration and develops the six-year capital program of the Administration.

OFFICE OF REAL ESTATE
The Office of Real Estate dates from 1930 when the Right-of-Way Department was created under the State Roads Commission. In 1997, the Office was placed under the Office of Chief Engineer. In August 2000, it moved to Planning and Engineering.

For the construction of State Highway Administration projects in the Consolidated Transportation Program, the Office of Real Estate directs statewide acquisition of land and relocation of people and businesses. If the amicable purchase of land is not possible, the Office requests authorization from the State Roads Commission to condemn property. The Office also leases properties of the State Highway Administration, sells excess land parcels, and licenses billboards and other outdoor advertising along State highways.

MOTOR VEHICLE ADMINISTRATION

Duties of the Motor Vehicle Administration began in 1910 when the Office of the Commissioner of Motor Vehicles was established (Chapter 207, Acts of 1910). The Commissioner was authorized to issue drivers' licenses and, from 1914 to 1935, employed Motorcycle Deputies to enforce traffic laws throughout the State. The Office became the Department of Motor Vehicles in 1943 (Chapter 1007, Acts of 1943). In 1971, the Department was renamed the Motor Vehicle Administration and placed within the Department of Transportation (Chapter 526, Acts of 1970).

The Administration issues motor vehicle certificates of title and registration, and drivers' licenses. Welcome to Maryland, a pamphlet designed to aid new Maryland residents in obtaining a driver's license and vehicle registration, is available free from the Customer Service Center: 1-800-950-1682.

Businesses and occupations relating to motor vehicles also are licensed by the Administration. It licenses motor vehicle dealers and salesmen; driving instructors and those who operate drivers' schools; title service agents; automotive dismantlers, recyclers, and scrap processors; and, for certain purposes, motor vehicle manufacturers, distributors, and those who run factory branches (Code Transportation Article, secs. 15-101 through 15-807).

Under the Administration are three offices: Driver and Vehicle Policies and Programs; Operations; and Support Services (Code Transportation Article, secs. 12-101 through 12-209).

INVESTIGATION & INTERNAL AFFAIRS
6601 Ritchie Highway, NE, Room 102, Glen Burnie, MD 21062

Investigation and Internal Affairs was created as the Division of Investigative Services and became Investigative and Security Services in July 1997. Formerly under Field Operations, it was placed under Special Operations in 1997. In April 2004, it became an independent unit under the Motor Vehicle Administrator. In April 2008, it further reorganized under its present name.

The division investigates violations of the Maryland Vehicle Law, including fraudulent drivers' licenses and vehicle ownership documents. Following complaints of alcohol or drug abuse, or physical or mental impairment, individuals applying to reinstate driving privileges are investigated by the division. The division enforces provisions of the Maryland Vehicle Law concerned with compulsory insurance, titling, and registration. Upon request, the division also provides support to local law enforcement agencies.

The division's Telecommunications Center provides motor vehicle information to law enforcement agencies daily from 8:00 a.m. until midnight. The Center is linked to the National Crime Information Center, and the Maryland Interagency Law Enforcement System.

DRIVER & VEHICLE POLICIES & PROGRAMS

MEDICAL ADVISORY BOARD
Driver Education and Licensing is aided by the Medical Advisory Board. Appointed by the Motor Vehicle Administrator, the Board consists of qualified physicians and optometrists who advise the Administrator on medical aspects of driver licensing. Whenever a person's physical or mental condition may affect driving ability, the Administrator relies on the Board for professional guidance (Code Transportation Article, sec. 16-118).

DRIVER PROGRAMS
Driver Programs began as Driver Education and Licensing and assumed its current name in 2006. It is responsible for: Administrative Adjudication; Driver Instructional Services; Driver Services; and Driver Wellness and Safety.

ADMINISTRATIVE ADJUDICATION
6601 Ritchie Highway, NE, Room 227, Glen Burnie, MD 21062

Hearing officers of the Division of Administrative Adjudication conduct administrative hearings to determine appropriate action to take against errant drivers, business firms, and others who violate State motor vehicle laws. The Division suspends, revokes, and restricts driving privileges on the basis of a driver's refusal to take chemical tests, alcohol-related convictions, and other convictions resulting from motor vehicle law violations. The Division also administers Maryland's participation with forty other states in the Driver License Compact (one license, one record).

DRIVER INSTRUCTIONAL SERVICES
6601 Ritchie Highway, NE, Room 207, Glen Burnie, MD 21062

Driver Instructional Services derives from the Division of Driver Control and Records which became Driver Control in 1995.

Driving privileges of individuals who fail to appear in court after receiving a motor vehicle citation are suspended by the Division. The Division also distributes citation books to law enforcement officers and accounts for citations issued.

Within the Division are the central license file and case history files. Certified copies of driving records are available from the Division.

Driver Instructional Services oversees four programs: Alcohol Education; Driver Education; Driver Improvement; and Motorcycle Safety.

Alcohol Education Program. This is a course for first-offender social drinkers charged with alcohol-related offenses. It consists of weekly sessions held for six weeks.

Driver Improvement Program. Established in 1962 to improve the attitudes of problem drivers, the Program consists of weekly sessions held for four weeks at one of MVA's full service offices.

Motorcycle Safety Program. Created in 1983, the Program works to improve motorcycle safety by rider education and a public awareness program that promotes the concept of "sharing the road" (Chapter 674, Acts of 1983).

DRIVER SERVICES
6601 Ritchie Highway, NE, Room 207, Glen Burnie, MD 21062

Driver Services originated as the Division of Licensing and School Vehicle Safety. In 1995, it was renamed the Division of Driver Licensing and School Vehicle Safety. Within the Operations Division, it reorganized in 1997 as Driver Services.

Examinations of all new drivers and renewals of motor vehicle drivers' licenses are conducted by the Division. Examinations test vision, knowledge of motor vehicle laws, and ability to operate a motor vehicle safely. Licensees also must meet age and lawful status requirements.

Maryland licenses are classified according to the type of vehicle the driver will operate. The five kinds of licenses are:

Class A - tractor-trailers
Class B - trucks over 20,000 lbs. gross weight
Class C - buses
Class D - automobiles, station wagons, & trucks up to 20,000 lbs. gross weight
Class E - motorcycles

Examinations are held at the Motor Vehicle Administration in Glen Burnie and at branch offices in Annapolis, Baltimore City, Bel Air, Beltsville, Chesapeake City, Columbia, Cumberland, Easton, Essex, Frederick, Gaithersburg, Hagerstown, Largo, Salisbury, Silver Spring, Towson, Upper Marlboro, Waldorf, and Westminster.

Driver Services also administers the Commercial Drivers License Program.

COMMERCIAL DRIVERS LICENSE PROGRAM
The Program tests and issues drivers licenses to individuals who drive commercial motor vehicles. To drive a commercial vehicle across state lines, drivers must meet certain physical requirements outlined in the Federal Motor Carrier Safety Regulations (CFR Title 49, Section 391.41(b)) and pass a driving test administered by MVA-trained examiners. Individuals who do not meet the federal physical standards but pass the driving test may apply for an intrastate waiver which restricts them to driving in Maryland.

DRIVER WELLNESS & SAFETY
Driver Review and Reinstatement Program. This program helps rehabilitate unsafe drivers and identify persons who demonstrate dangerous attitudes about driving. Based on hearings held for errant drivers, license reviewers recommend administrative action regarding an individual's driving privileges.

VEHICLE PROGRAMS

BUSINESS LICENSING & CONSUMER SERVICES
6601 Ritchie Highway, NE, Room 101, Glen Burnie, MD 21062

Business Licensing and Consumer Services was first called the Division of Licensing and Consumer Services and reorganized under its present name in January 1998. This office licenses new and used motor vehicle dealers, wholesalers, distributors, salespersons, and manufacturers; automotive dismantlers, recyclers, and scrap processors; professional driving schools; and title service agents. With its licensing and investigative powers, the office ensures that dealers and others in the automotive business honor their agreements and warranties. Consumer complaints also are handled by the office.

VEHICLE SERVICES
6601 Ritchie Highway, NE, Room 120, Glen Burnie, MD 21062

Vehicle Services originated as the Division of Vehicle Registration and was renamed Vehicle Services in 1997. It titles and registers all passenger and commercial vehicles in Maryland. It issues license plates, and collects the six-percent excise tax imposed on vehicles titled in the State and the annual registration fees. Vehicle Services now offers self-service vehicle registration via interactive electronic machines located at eleven sites.

International Registration Program. This program for interstate truck fee apportionment is administered by Vehicle Services.

OPERATIONS

Operations started in 1969 when the Division of Field Services was created to decentralize public services within the Motor Vehicle Administration through a series of branch offices. That became Field Operations, then Regional Operations in 1997, Office of Operations in 2004, and assumed its present name in April 2008. Today, Operations consists of County Offices, District Offices, and Vehicle Compliance and Safety.

MVA DISTRICT OFFICES
The Administration's main office and twenty-three district offices offer vehicle registration, driver licensing, driver testing, license review hearings, driver rehabilitation clinics, title and driver record information, and sales of license plates. Four express offices are available to customers who wish quickly to obtain only driver-related services. Some services, such as vehicle registration renewal, are available online.

VEHICLE COMPLIANCE & SAFETY
Vehicle Compliance and Safety began as Vehicle Safety and Customer Information Services and assumed its present name in April 2008. It is responsible for the Customer Service Center; Insurance Compliance; School Bus Vehicle Safety; and Vehicle Emissions Inspection.

INSURANCE COMPLIANCE
6601 Ritchie Highway, NE, Room 217, Glen Burnie, MD 21062

Insurance Compliance began as the Division of Financial Responsibility and adopted its current name in 1997. It administers Maryland's compulsory insurance law to ensure that required insurance is maintained continuously for registered vehicles. Under the law, all Maryland licensed insurance companies are required to notify the Motor Vehicle Administration of terminations or lapses of liability insurance policies that occur within the policy's first six months. Insurance Compliance, on a random sample basis, verifies the coverage of at least 10 percent of registered vehicle owners. Vehicle tags are suspended for those motorists who fail to present the required evidence of insurance.

Insurance Compliance receives motor vehicle accident reports from motorists involved in accidents that have resulted in personal injury or property damage in excess of $100 and that have not been investigated by police authorities. Persons who fail to satisfy judgments arising from uninsured motor vehicle accidents have their driving and registration privileges suspended by Insurance Compliance.

VEHICLE INSPECTION SERVICES
6601 Ritchie Highway, NE, Room 145, Glen Burnie, MD 21062

Vehicle Inspection Services was created in 1984 as the Division of Vehicle Emissions to carry out the Motor Vehicle Emissions Inspection Program (Code Transportation Article, secs. 23-201 through 23-208). In 1999, it was renamed Vehicle Emissions Inspection, and later Vehicle Inspection Services.

Motor Vehicle Emissions Inspection Program. Ground-level ozone is a major component of smog, polluting the air and Chesapeake Bay. This program checks vehicle emissions for two pollutants that create ground-level ozone: volatile organic compounds and nitrogen oxides. Every two years, the Program tests 1.2 million vehicles for auto emissions in the Baltimore-Washington corridor. The corridor includes fourteen jurisdictions: Anne Arundel, Baltimore, Calvert, Carroll, Cecil, Charles, Frederick, Harford, Howard, Montgomery; Prince George's, Queen Anne's and Washington counties, and Baltimore City.

Rules and regulations for emissions inspections are promulgated by both the Department of the Environment, and the Motor Vehicle Administration.

SUPPORT SERVICES

ADMINISTRATIVE SERVICES
Administrative Services started as the Office of Administration, became the Office of Administrative Services in July 1998, and was renamed the Office of Employee and Administrative Services in 2003. In April 2008, it reorganized as Administrative Services and moved under Support Services. It oversees five divisions: Facility Management; Organizational Development; Procurement and Contracts; Project Development; and Support Services.

INFORMATION RESOURCES
Information Resources began in 1992 as the Information Systems Center. Renamed the Information Resources Division in October 1997, and the Office of Information Resources in January 1998, it received its present name in April 2008. It provides information technology services to the Department, federal and State agencies, and the private sector.

PLANNING & FINANCE
Planning and Finance has four divisions: Accounting and Financial Systems; Financial Management; Operations Research; and Planning and Programming.

MARYLAND PORT COMMISSION

The Commission has seven voting members. Six are appointed to three-year terms by the Governor with Senate advice and consent. The Secretary of Transportation serves as chair (Code Transportation Article, secs. 6-201 through 6-204). Since 2007, the Secretary of Business and Economic Development has been a nonvoting member (Chapter 515, Acts of 2007).

World Trade Center Baltimore, 401 East Pratt St., Baltimore, Maryland, February 2008. Photo by Diane F. Evartt.

MARYLAND PORT ADMINISTRATION

In 1956, the Maryland Port Administration began as the Maryland Port Authority (Chapter 2, Acts of Special Session of 1956). The Authority became the Maryland Port Administration in 1971 (Chapter 526, Acts of 1970). The Administration was made part of the Department of Transportation in 1971.

World Trade Center Baltimore, 401 East Pratt St., Baltimore, Maryland, July 2008. Photo by Diane F. Evartt.

The work of the Administration is carried out by: Engineering; Finance; Maritime Commercial Management; Marketing; Operations; Planning and Environment; and Security. The Administration also operates field offices in New York, Pittsburgh, and Chicago, and is represented in Europe, Latin America, and the Far East. The World Trade Center Baltimore is owned and operated by the Administration.

FINANCE
Finance was first the Administration and Business Management Department. In 1993 the Department was renamed Administration. Fiscal responsibilities of this office started as the Finance Department which reorganized in 1993 as Financial Services. It merged in 1996 with Administration to form Administration and Finance, and reformed as Finance in 1999.

For the Port Administration, Finance directs financial affairs and management information systems, including accounting, budget, information services, legal services, and procurement.

MARITIME COMMERCIAL MANAGEMENT
Maritime Commercial Management began in 1977 as the World Trade Center - Baltimore. It became World Trade Center Marketing and Leasing in 1995, and reorganized as Property Management in 1999. It assumed its present name in April 2005. This office manages the World Trade Center Baltimore. It also markets the Port of Baltimore, Baltimore City, and the State of Maryland to other countries through the World Trade Center Association, which has over 200 members in 54 nations.

MARKETING

OPERATIONS

MARYLAND INTERNATIONAL TERMINALS
Maryland International Terminals, a nonprofit subsidiary of the Maryland Port Administration, was created in 1990 to give the Port Administration a direct role in labor negotiations and in operating public port facilities.

PLANNING & ENVIRONMENT

HARBOR DEVELOPMENT DEPARTMENT
The Harbor Development Department ensures that those channels linking the Port of Baltimore to the Atlantic Ocean remain navigable. With the U.S. Army Corps of Engineers, it coordinates harbor dredging and develops sites to receive dredged material. Further, it evaluates and implements changes in navigational systems, such as range lights, buoys, digital global positioning systems, and water level predicting systems, to keep Port channels safe and open to large ships.

Dredging channels is necessary to stop sediment from filling in the Port and its channels. Disposal of dredged materials is subject to State and federal requirements, and the Harbor Development Department develops long-term plans for placing dredged materials. Dredged material considered environmentally safe is deposited at Poplar Island. Some dredged material from the Port of Baltimore, however, is contaminated with heavy metals and chemicals, and must be placed in a confined disposal facility.

PLANNING
Planning is responsible for Capital Planning; Market Planning; Quality and Customer Service; and Strategic Planning and Special Projects.

MARYLAND TRANSIT ADMINISTRATION

In 1961, the Maryland Transit Administration (MTA) started as the Metropolitan Transit Authority (Chapter 670, Acts of 1961). As part of the Department of Transportation, the Mass Transit Administration was created in 1971 (Chapter 526, Acts of 1970). It was renamed the Maryland Transit Administration in October 2001 (Chapter 730, Acts of 2001). Operating and maintaining the public bus, subway and rail systems, the Administration is responsible for public transportation.

William Donald Schaefer Tower, 6 St. Paul St., Baltimore, Maryland, July 2003. Photo by Diane F. Evartt.

The work of the Administration is carried out by three major components: Finance and Administration; Planning and Engineering; and Operations. Reporting directly to the Maryland Transit Administrator are two offices: Fair Practices; and Safety, Risk Management and Quality Assurance. The Administration is aided by the Maryland Transit Administration Citizens Advisory Committee.

MARYLAND TRANSIT ADMINISTRATION CITIZENS ADVISORY COMMITTEE
The Maryland Transit Administration Citizens Advisory Committee began as the Mass Transit Administration Citizens Advisory Committee, and adopted its present name in October 2001. Appointed by the Secretary of Transportation, members of the Committee serve three-year terms.

COMMUNICATIONS
In April 1988, the Office of Public Information began as the Communications Department. It became the Office of Media and Public Relations in 1993, the Office of Transit Communications in 1995, and the Office of Communications in 1998. In 2000, it was renamed Communications, and in December 2005 the Office of Public Information. As Communications, it moved under the Office of Communications and Marketing in April 2007. The office is responsible for media and public relations, transit reports, and printing and distributing timetables and schedules.

MARYLAND TRANSIT ADMINISTRATION POLICE
In 1972, the Maryland Transit Administration Police was established as the Mass Transit Administration Police. In October 2001, the agency adopted its current name (Chapter 730, Acts of 2001). In 2004, the Police moved from Transit Operations to Office of Administrator, and in March 2007, to Operations. The Police ensures a safe and orderly environment within the transit system.

FINANCE & ADMINISTRATION

OFFICE OF FINANCE
Established in 1986, the Finance Division reorganized as the Office of Finance in 1993. The Office is responsible for the Administration's capital and operating budgets, analysis, management, accounting, auditing, and transit insurance.

MARKETING
Marketing develops and implements advertising and marketing programs to promote the use of public transportation. It designs and produces brochures, flyers, newsletters, signs, displays, vehicle markings, timetables, and logos to inform the public about transportation services. To increase revenue, Marketing grants advertising rights on buses, Metro light rail, MARC trains, and station platforms.

OPERATIONS

BUS MAINTENANCE
In August 2003, Bus Maintenance became a unit separate from Bus Operations.

BUS OPERATIONS
A fleet of over 800 buses provides transportation to some 250,000 customers daily across 72 bus routes in Baltimore County, Baltimore City, and Anne Arundel County, along with contracted bus service in Harford, Howard, Montgomery and Talbot counties.

LIGHT RAIL OPERATIONS
Inaugurated in 1992, the Central Light Rail Line consists of electric light rail cars that provide transportation between Hunt Valley in Baltimore County and Glen Burnie in Anne Arundel County. Extensions now connect the line to Baltimore-Washington International Airport, and Penn Station in Baltimore. The system is 29 miles long and includes 33 stops.

MARYLAND RAIL COMMUTER (MARC) TRAIN & COMMUTER BUS OPERATIONS
The Maryland Rail Commuter (MARC) Passenger Service started with the former State Railroad Administration. Service functions transferred to the Mass Transit Administration in 1992 (Chapter 127, Acts of 1992). The MARC Train now operates three rail lines: the Penn, Camden and Brunswick Lines. It provides commuter service each workday along 203 rail miles between northern Maryland, Baltimore City, West Virginia, and Washington, DC.

MARYLAND RAIL COMMUTERS (MARC) RIDERS ADVISORY COUNCIL
In May 2006, the Maryland Rail Commuters (MARC) Riders Advisory Council was established by the Secretary of Transportation.

METRO OPERATIONS
The Baltimore Metro subway system covers 15.5 miles from Owings Mills in Baltimore County to Johns Hopkins Hospital in Baltimore City, with 14 stations.

MOBILITY OPERATIONS
Since 1978, Mobility Services has provided specialized curb-to-curb transit services to persons with disabilities who are unable to use regular public transportation. Since passage of the federal Americans with Disabilities Act of 1990, this service is known as Paratransit. It is offered in Anne Arundel County, Baltimore City, and Baltimore County within three-quarters of a mile of any fixed-route service.

Mobility Services certifies applicants as eligible for Paratransit; receives calls for services; schedules runs and routes; directly operates some vehicles; and contracts for other vehicle operators.

MOBILITY CERTIFICATION, CUSTOMER SERVICE, & COMMUNICATIONS
Mobility Certification, Customer Service, and Communications originated as the Certification Division. This unit issues MTA photo identification cards to qualified senior citizens and persons with disabilities for use on regular and handicapped modes of transit. The Division informs potential riders of fares and services. At schools and rehabilitation centers, it trains riders to use mass transit.

PLANNING & ENGINEERING

ENGINEERING & CONSTRUCTION
Engineering and Construction formed as the Transit Development Division in 1983, was renamed the Office of Engineering in 1993, and the Office of Engineering and Construction in 2004. As Engineering and Construction, it was placed under the Chief Engineer in April 2007. It oversees facilities, engineering, system equipment engineering, and construction management.

OFFICE OF CUSTOMER INFORMATION
The Office of Customer Information began as Customer Services and adopted its present name in 2004. The Office is responsible for three divisions: Senior Initiatives; Special Projects; and Transit Information Services.

Bus, subway and train service schedules and other information about public transportation are distributed by the Office of Customer Information. The Office also considers suggestions from customers, responds to complaints from riders, and resolves problems. For all modes of transportation, the Office processes customer refunds. In addition, the Office holds fairs and conferences, and mounts displays to inform citizens about public transportation. At Union Station in Washington, DC, the Office runs a customer service booth during the week.

TRANSIT INFORMATION SERVICES
The Transit Information Services answers telephone inquiries about transit schedules and routes. By telephone it also receives complaints and recommendations from mass transit riders and forwards their comments to units for evaluation.

OFFICE OF PLANNING & PROGRAMMING
The Office of Planning and Programming began as the Capital and Statewide Programs Department in 1984, and became the Office of Planning and Programming in 1993. It reorganized as the Office of Planning and Statewide Transit in 2000. In 2004, it combined with the Office of Transit-Oriented Development and Smart Growth to form the Office of Planning and Transit Development. In April 2007, it again became the Office of Planning and Programming.

The Office develops capital projects, including required environmental documents; administers State and federal grants to locally-operated transit services; conducts regional and State planning; and provides technical assistance.

OFFICE OF SERVICE DEVELOPMENT
The Office of Service Development began as Planning and Scheduling. When oversight of the NEXT System was added to its responsibilities, it became the Office of NEXT System, Planning and Scheduling in 2004. The NEXT System was an advanced technology software system that used global positioning satellites and wireless technology to provide real-time information about when a bus or train will arrive, and enhanced transit security systems. When the NEXT System, was not fully implemented by the State, the Office returned to its core function of planning and scheduling. In April 2007, it was reorganized as the Office of Service Development.

MARYLAND TRANSPORTATION AUTHORITY

The Maryland Transportation Authority governs and sets policy for the State's toll roads, bridges, and tunnels (Code Transportation Article, secs. 4-201 through 4-404). The Authority was created in 1971 by the same legislation which established the Department of Transportation (Chapter 526, Acts of 1970). At that time, authority for the Susquehanna River Bridge (Thomas J. Hatem Memorial Bridge), Potomac River Bridge (Governor Harry W. Nice Memorial Bridge), Chesapeake Bay Bridge, Baltimore Harbor Tunnel, and the John F. Kennedy Memorial Highway transferred to the Authority from the State Roads Commission.

The role of the Maryland Transportation Authority in the State's integrated transportation system is based on legislation passed in 1937 (Chapter 356, Acts of 1937). To quickly build the bridges and tunnels necessary in a state with extensive water area, the legislature empowered the State Roads Commission to construct, operate, and maintain bridges and tunnels by issuing revenue bonds. No State funds were to be used, the credit of the State was not pledged, and the facilities were to be operated on revenues from tolls.

Four toll bridges, the Baltimore Harbor Tunnel, the Fort McHenry Tunnel, and the John F. Kennedy Memorial Highway now are operated and maintained by the Transportation Authority. These facilities were constructed with proceeds from the sale of revenue bonds and from toll revenues. They are operated and maintained through tolls charged to users. The Authority is not funded by the State. Engineering and finance operations of the Authority center at the Francis Scott Key Bridge, Baltimore's outer harbor crossing.

The Authority consists of the Secretary of Transportation as chair and eight members appointed for three-year terms by the Governor with Senate advice and consent (Code Transportation Article, secs. 4-101 through 4-404).

In April 2004, the Authority reorganized into three main functions: Business Services; Facility Development; and Operations and Public Safety. In December 2008, the Authority again restructured. Now, the Executive Secretary oversees six divisions: Administration; Capital Planning; Engineering and Construction Management; Finance; Procurement and Statutory Compliance; and Strategic Development. The Deputy Executive Secretary is responsible for Operations and Public Safety.

BAY BRIDGE RECONSTRUCTION ADVISORY GROUP

DIVISION OF ENGINEERING & CONSTRUCTION MANAGEMENT
In March 2005, the Division of Engineering and Construction Management formed to provide oversight of Authority projects either planned or under construction, including the Inter County Connector, improvements to the John F. Kennedy Memorial Highway (I-95), and repairs to the Chesapeake Bay Bridge and the Thomas J. Hatem Memorial Bridge.

OPERATIONS & PUBLIC SAFETY

In April 2004, Operations and Public Safety was established. Headed by the Deputy Executive Secretary, it oversees the Division of Communications, the Division of Operations, and the Maryland Transportation Authority Police.

DIVISION OF OPERATIONS
In 1995, the Division of Operations began as Operations. It reorganized as Division of Facilities in October 1998, and under its present name in April 2004.

The Division oversees all bridges, tunnels, and turnpikes under the jurisdiction of the Maryland Transportation Authority, as well as the E-Z Pass System. Oversight involves administrative functions, and services to users. Formerly, bridges, tunnels, and turnpikes each had been administered separately. Each facility administrator is responsible for traffic control and the collection, disposition, and safeguarding of tolls. Each ensures that roads, structures, facilities, and approaches are maintained. Along the John F. Kennedy Memorial Highway, the administrator also oversees the operation of service plazas, and their restaurants and service stations.

Electronic toll-collection is available at all seven Division toll facilities. Initiated in 1999 as M-TAG, the system allows drivers to purchase toll trips in advance with several options available. A driver receives a small radio frequency transponder to place on the inside of a vehicle's windshield. As the vehicle passes through the toll plaza, trips are recorded and automatically deducted from the customer's account. "Members only" lanes allow a vehichle to pass through the toll plaza without stopping, at a slow posted rate of speed. In January 2003, M-TAG became part of the E-Z Pass system currently used in Delaware, Illinois, Indiana, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, and West Virginia.

The Division operates through three components: E-Z Pass Operations; Facility Operations; and Multi-Facility Operations.

CENTRAL REGION
BALTIMORE HARBOR TUNNEL
1200 Frankfurst Ave., Baltimore, MD 21226

Baltimore Harbor Tunnel and its eighteen-mile thruway opened to traffic on November 30, 1957. Designated Interstate 895, the Tunnel provides a major north-south bypass of Baltimore City.

FORT McHENRY TUNNEL
3990 Leland Ave., Baltimore, MD 21224

Fort McHenry Tunnel is the world's only eight-lane underwater tunnel for vehicular traffic. It is located just south of Fort McHenry between Locust Point and Canton, crossing Baltimore's harbor under the Patapsco River. As part of Interstate 95, the Tunnel links the southern and eastern areas of Baltimore City. The Tunnel opened to traffic on November 24, 1985.

FRANCIS SCOTT KEY BRIDGE
303 Authority Drive, Baltimore, MD 21222

Francis Scott Key Bridge opened to traffic in March 1977 and connects Sollers Point in Baltimore County with Hawkins Point in Baltimore City. It also is the final link in the 52-mile Baltimore Beltway (Interstate 695).

NORTHERN REGION
Under the Northern Region are two facilities: Thomas J. Hatem Memorial Bridge and the John F. Kennedy Memorial Highway.

THOMAS J. HATEM MEMORIAL BRIDGE
6000 Pulaski Highway, Perryville, MD 21903

Thomas J. Hatem Memorial Bridge (formerly the Susquehanna River Toll Bridge) spans the Susquehanna River from a point near Perryville, Cecil County, to a point near Havre de Grace, Harford County. Opened to traffic as part of U.S. 40 on August 28, 1940, the Bridge is 1.4 miles long. In 1986, the Bridge was renamed for Thomas J. Hatem (1925-1985) who represented Harford County in the House of Delegates from 1955 to 1958.

JOHN F. KENNEDY MEMORIAL HIGHWAY
One Turnpike Drive, Perryville, MD 21903

John F. Kennedy Memorial Highway (formerly Northeastern Expressway) was constructed with revenue bond proceeds authorized in 1956 (Chapter 1, Acts of the Special Session of 1956). A part of Interstate 95, this toll road opened to traffic on November 14, 1963. Its fifty miles extend from Delaware south to the northern limits of Baltimore City. Administrative offices of the Kennedy Memorial Highway are located at the Perryville Toll Plaza, where tolls for through traffic are collected.

SOUTHERN REGION

WILLIAM PRESTON LANE, JR., MEMORIAL BRIDGE
850 Revell Highway, Annapolis, MD 21401

William Preston Lane, Jr., Memorial Bridge, also known as the Bay Bridge, is one of the longest over-water steel structures in the world. It spans 4.35 miles of the Chesapeake Bay between Sandy Point on the Western Shore to a point near Stevensville on the Eastern Shore. Traffic lanes between the suspension towers are 2,922 and 1/2 feet in length and 198 and 1/2 feet above the Bay. The Bridge rises to a total height of 354 feet. This span, a two-lane bridge, was opened to traffic on July 30, 1952. At the request of the General Assembly, the State Roads Commission renamed the Chesapeake Bay Toll Bridge as the William Preston Lane, Jr., Memorial Bridge in 1967 (Joint Resolution no. 21, Acts of 1967). William Preston Lane, Jr. (1892-1967), served as governor from 1947 to 1951.

In 1968, Bridge and Tunnel Revenue Bonds were issued to construct a parallel bridge across the Chesapeake Bay, along with a crossing of the Patapsco River (Baltimore Outer Harbor) from Hawkins Point to Sparrows Point, and a connection on the Harbor Tunnel Thruway between U.S. Route 1 and Interstate 95 near Elkridge. On June 28, 1973, the parallel Bay Bridge, with three lanes, opened to traffic. Also named the William Preston Lane, Jr., Memorial Bridge, this parallel bridge now is referred to as the westbound span, while the original bridge is the eastbound span.

GOVERNOR HARRY W. NICE MEMORIAL BRIDGE
P.O. Box 8
U.S. Route 301 South, Newburg, MD 20664

Governor Harry W. Nice Memorial Bridge across the Potomac River in Charles County was opened to traffic in December 1940. It links U.S. 301 between Maryland and Virginia. Originally called the Potomac River Toll Bridge, the 1.7 mile structure was renamed in 1967 by the State Roads Commission for Harry W. Nice (1877-1941), who served as governor from 1935 to 1939.

MARYLAND TRANSPORTATION AUTHORITY POLICE

The Maryland Transportation Authority Police originated as the Toll Facilities Police, established in 1971 as part of the Maryland Transportation Authority. The Police received its present name in 1993 (Chapter 626, Acts of 1993). The Police enforces laws and control traffic at turnpike, toll bridge and tunnel facilities; the Baltimore/Washington Thurgood Marshall International Airport; and properties under the jurisdiction of the Maryland Port Administration.

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